Bitmagic Terms of Service

Last Updated: November 14, 2024
Version: 1.0

1. Introduction and Legal Framework

Bitmagic Oy (hereinafter “Bitmagic”), registered in Finland with Business ID 3259985-5 and registered address at Teollisuuskatu 22 B 36, 00520 Helsinki Finland, provides an AI-powered game creation platform and related services (hereinafter “the Service”). These Terms of Service constitute a legally binding agreement between you (hereinafter “User” or “you”) and Bitmagic Oy, governed by Finnish law.

These Terms comply with the Finnish Consumer Protection Act (Kuluttajansuojalaki), the Finnish Data Protection Act (Tietosuojalaki 1050/2018), and the Act on Electronic Communications Services (Laki sähköisen viestinnän palveluista 917/2014). By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.

For users within the European Economic Area, these Terms supplement but do not replace your statutory rights under applicable consumer protection laws.

2. Service Description and Access

Bitmagic provides an AI-powered platform for game creation and related services. The Service includes access to our software platform, AI generation tools, community features, and associated services. We strive to maintain 99.9% service availability, excluding scheduled maintenance windows.

Access to the Service requires meeting minimum technical requirements, including a modern web browser with WebGL 2.0 support and a stable internet connection of at least 5Mbps. Bitmagic reserves the right to modify these requirements as technology evolves.

Users are responsible for maintaining the confidentiality of their account credentials and for all activities occurring under their account. Any suspected unauthorized access should be reported immediately to contact@bitmagic.ai.

3. User Eligibility and Account Terms

In accordance with Finnish law, users must be at least 13 years of age to use the Service. Users between 13 and 17 years must obtain verifiable consent from a parent or legal guardian before creating an account. For users under 13, verifiable parental consent is required in accordance with Finnish law.

Account creation requires a valid email address, accurate registration information, acceptance of these Terms, and parental consent where applicable. Users must maintain accurate account information and notify Bitmagic of any changes. Multiple accounts per individual are not permitted, and account sharing is prohibited.

4. Payment Terms

All prices are denominated in euros (€) and include Value Added Tax (VAT) at the current rate of 25.5% for consumers within Finland. Business customers may receive VAT-exclusive pricing upon providing a valid VAT number.

We accept payments through standard credit/debit cards, bank transfers, and other authorized payment methods. All payment processing complies with PSD2 requirements and employs appropriate security measures.

5. Content Creation and Ownership

Users retain ownership rights to their original content while granting Bitmagic a worldwide, non-exclusive, royalty-free license to host, display, modify, and distribute such content for Service operation purposes.

For AI-generated content, users receive non-exclusive usage rights including commercial exploitation, subject to our attribution requirements. Users may not claim exclusive ownership of AI-generated content or use it to train other AI systems.

Platform interface, source code, documentation, and system templates remain Bitmagic’s exclusive property.

6. Community Standards and User Conduct

Users must comply with all applicable laws and platform guidelines. Prohibited content includes:

  • Hate speech and discriminatory content
  • Unauthorized copyrighted material
  • Malicious code or harmful software
  • Content violating Finnish law

Bitmagic maintains the right to remove violating content and impose account restrictions or termination for serious violations.

7. Privacy and Data Protection

Data processing complies with GDPR and the Finnish Data Protection Act. Users maintain rights to:

  • Access their personal data
  • Request corrections or deletion
  • Data portability
  • Lodge complaints with supervisory authorities

8. Technical Requirements and Performance

Service availability targets 99.9% uptime excluding scheduled maintenance. Maintenance windows are communicated seven days in advance through official channels. Emergency maintenance may occur without prior notice when necessary for service integrity.

Performance requirements include modern web browser with WebGL 2.0 support and stable internet connection (minimum 5Mbps). Bitmagic maintains monitoring and load balancing systems following Finnish IT security standards.

9. Service Modifications and Updates

Bitmagic may modify the Service with 30 days’ notice for material changes. Updates may be required to maintain service functionality and security. Users are responsible for maintaining compatible systems and software versions.

Technical modifications may affect game content or functionality. Bitmagic will attempt to preserve user content but cannot guarantee compatibility across all updates.

10. Termination and Account Closure

Users may terminate their account by contacting contact@bitmagic.ai. Bitmagic may terminate accounts for:

  • Terms violation
  • Extended inactivity
  • Legal requirements
  • Service discontinuation

11. Liability and Warranties

The Service is provided “as is” without warranties. Bitmagic’s liability is limited under Finnish law to direct damages caused by gross negligence or willful misconduct.

Maximum liability is limited to fees paid during the six months preceding the claim. Bitmagic is not liable for:

  • User content or conduct
  • Service interruptions
  • Data loss
  • Third-party claims

12. Dispute Resolution

Disputes are governed by Finnish law. Resolution process:

  1. Amicable negotiation
  2. Consumer Disputes Board (for consumers)
  3. Helsinki District Court (for business users)

13. Changes to Terms

Material changes require 30 days’ notice via email and website announcement. Continued use constitutes acceptance of modified terms.

14. Contact Information

Bitmagic Oy Business ID: 3259985-5
VAT Number: FI32599855
Teollisuuskatu 22 B 36
FI-00520 HELSINKI
contact@bitmagic.ai

Business Hours: 9:00-17:00 EET